A customer brought in a Sony Vaio laptop with an M.2 SSD hard drive that was no longer being recognized. A local computer repair shop had diagnosed the issue and informed the customer that a NAND chip removal and reading service might be required. The drive contained important personal and business files, making data recovery essential.
Our Expertise in SSD & NAND Chip Data Recovery
With 25 years of experience, our team specialises in advanced data recovery techniques, including NAND chip removal, direct chip reading, and flash memory recovery. Unlike traditional hard drives, SSDs store data in flash memory, requiring specialised tools and expertise to retrieve lost files.
Diagnosis & Recovery Process
Upon receiving the faulty M.2 SSD, our engineers performed a thorough hardware and software-level analysis to determine the root cause of failure. The key findings included:
- SSD Not Recognised by BIOS or External Adapters – Indicating a controller failure or NAND corruption.
- No Visible Physical Damage – Suggesting an internal chip-level issue rather than mechanical failure.
- Confirmed NAND Memory Integrity – Ensuring the data inside the memory chips was still retrievable.
To successfully recover the data, we followed a multi-step NAND chip recovery process:
Step 1: SSD Disassembly & Chip Removal
- Since the SSD’s controller was faulty, we carefully removed the NAND memory chips using specialised micro-soldering techniques.
- The NAND chips were cleaned and prepped for direct reading.
Step 2: Direct NAND Chip Reading & Data Extraction
- Using our chip-off recovery tools, we extracted raw data from the NAND flash memory.
- The extracted data was reconstructed using advanced data decoding algorithms, as SSDs do not store data in a linear manner.
- We successfully reassembled the original file structure, ensuring full data recovery.
Step 3: Data Integrity Check & Secure Transfer
- After reconstructing the file system, we conducted a full integrity check to ensure all recovered files were intact.
- The successfully recovered data was transferred to a new external SSD, making it easily accessible for the customer.
The Result
We successfully recovered 99% of the customer’s critical data, despite the severe SSD failure. The customer was thrilled to regain access to their valuable files, which were otherwise deemed lost.
Why Choose Us for Advanced SSD & NAND Data Recovery?
✅ 25 Years of Proven Expertise – Specialists in SSD, NAND, and chip-off recovery.
✅ Advanced Recovery Technology – Cutting-edge tools for direct NAND reading and data reconstruction.
✅ Safe & Secure Process – Protecting sensitive data during recovery.
✅ High Success Rate – Even in cases where standard computer shops cannot recover data.
If your SSD has failed, is not being recognized, or requires NAND chip recovery, contact our expert data recovery team today for a professional assessment!