- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Our Recovery Process
- Call 0131 2020491 OR get a quote.
- Send us or bring your device.
- We inspect your device and recover your data.
- We return your recovered data via a next day courier service.
1
Free Quote & Expert Advice
If you’ve lost data, our first priority is to help you get it back quickly and safely. Call or email Edinburgh Data Recovery to speak directly with an experienced engineer for an initial fault assessment and honest guidance. We’ll provide a clear, free quote before any work begins. If you’re happy to proceed, simply print our shipping form, securely package your device in a padded box, and send or courier it to us.
2
Fast Diagnosis & No-Obligation Approval
Once your device arrives, our engineers carry out a detailed diagnostic, usually within 24 hours. We’ll confirm the exact fault, talk you through the recovery options, and re-confirm the fixed cost of your data recovery. You’re under no obligation — if you decide not to proceed, that’s absolutely fine. If you approve the quote, we move straight into the recovery phase.
3
Professional Data Recovery
Our specialists then begin the recovery process at the earliest opportunity, with a typical turnaround of 2–3 working days. Recovered data is stored on a secure internal server. We’ll contact you by phone and email, providing screenshots and a full directory listing so you can see precisely which files and folders have been successfully recovered.
4
Safe Return of Your Data
Once you’ve confirmed you’re happy with the recovered data, we arrange for it to be returned. Payment can be made by debit/credit card, bank transfer or cheque. After payment is received, your data is securely prepared on your chosen return media and dispatched via tracked next-day courier.
Please note: if a drive has been previously opened or worked on our No Fix No Fee policy will not apply, additional work and costs will apply. Contact us for a tailored quote in these cases.